Bringing calm to the chaos of onboarding
Borda was born from frustration. Frustration with scattered spreadsheets, lost emails, and the feeling that customer success was more about administration than relationships.
The "Why" behind Borda
Hi, I'm Isak. Before Borda, I led Customer Success teams where we had amazing products but a broken implementation process.
We tried everything. Shared spreadsheets became outdated instantly. Project management tools were too complex for customers. Email threads were a black hole where attachments went to die.
I realized that what we needed wasn't another internal tool—we needed a shared workspace. A place where vendors and customers could meet in the middle.
That's why I built Borda. To replace the friction with flow, and give every new customer the red carpet experience they deserve.
Isak Tapper
Founder & CEO
Our Mission
We're on a mission to make "implementation" the best part of the customer journey, not the bottleneck.
Customer First
We design for the end-user. If your customer can't use it without a manual, it's not simple enough.
Transparency
No hidden tasks, no surprise delays. We believe radical transparency builds trust.
Empathy
We know how stressful onboarding can be. We build tools that reduce anxiety for both sides.
Join the movement
Stop managing onboarding in spreadsheets. Start delivering a world-class experience.
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